(262) 782-0500 16601 W Cleveland Ave | New Berlin, WI 53151
Garage Doors & So Much More
Joe Wilde Company has only the highest standards and expectations when it comes to hiring employees to join our team. If you are energetic and a positive minded team player, we welcome you to apply for employment.
Job Duties
This full time position will provide customer service and sales assistance to customers in the areas of parts, accessories, service, technical questions and new product purchases of garage doors, openers, storm doors, entry doors, awnings, railing and other home improvement products. Customer contacts are via phone, fax, email, and in-person showroom visits. In addition, this position will provide sales support to the sales team via detailed processing of orders and other duties requiring a strong knowledge of computer programs.
- Assist in sales of home improvement products by responding to and following-up on sales inquiries
- Professionally handle incoming calls/e-mails and provide necessary info to customers incl. requests for service and product info
- Prepare and enter sales quotations and service calls as needed
- Accurately write up sales orders and process orders within computer system
- Communicate effectively with appropriate departments for successful order completion
- Assist sales team and management with correspondence and follow-up with customers
- Provide general office and sales support as needed
Required Skills
- Minimum of two years of solid sales or customer service experience
- Strong multi-tasking, organizational, computer and mathematical skills
- Ability to work independently with extreme attention to detail and ability to handle a variety of duties
- Ability to plan, organize and execute daily activities by appropriately prioritizing tasks and duties
- Must have a “Customer First” & “Team” attitude and be able to work with others in a positive and productive manner
- Outgoing, self-motivated, results driven with desire to exceed customer service expectations
- Strong written and verbal communication skills a must (face-to-face, telephone and e-mail)
- Strong knowledge of Microsoft Office (Word, Excel, Outlook) and excellent Internet search capabilities desired
- Prior experience in estimating, project management, reading plans and blueprints is a plus
- Possess above average creative problem solving skills and looks for ways to add value and improve processes
- High school diploma or GED
- Must hold a valid Wisconsin driver’s license
What We Offer
- $12.00 - $14.00/hr dependent on qualifications/experience
- Third-generation, family owned company with excellent reputation in business since 1945
- Casual and friendly small office environment
- Company vision of being the best at what we do, and exceeding customer expectations as we do it
- Ability for you to make a positive difference in the lives of our customers and create a satisfying and fulfilling job for yourself
- Full Benefit Package (Vacation, Health/Vision/Dental, 401(k), Profit Sharing and more)
- Pre-Employment Drug Screening Required
To Apply
- Email resume to work@joewilde.com
- No Phone Calls or Visits Please
Job Duties
Installation of Residential Overhead Doors and Door Openers
Required Skills
What We Offer
If interested or for more information, please email resume or work history to work@joewilde.com